Privacy Statement

updated July 1, 2025

 

INTRODUCTION

Studio FX BV processes personal data from its customers, prospects, and other contacts. We do this to help our customers as best we can and to achieve our goals. In this privacy statement, we explain why and how we process your personal data.

We do not have a Data Protection Officer (DPO) in (free) services, but we are happy to help answer your questions. If you have any questions, please do not hesitate to contact us at [email protected] or on +32 495 647 443.

 

WHO ARE WE?

Studio FX BV is a video production company located at Lange Zandstraat 10, 2800 Mechelen, Belgium, and is responsible for processing your personal data as described in this privacy statement.

We consider your privacy very important and ensure that the personal data you share with us is treated with care. This privacy statement applies to all our processing activities, including when we process personal data together with other parties (for example, when sending invoices). In this privacy statement, we would like to explain how we handle your personal data with care.

 

WHAT PERSONAL DATA DOES Studio Fx PROCESS?

We process your personal data because you use our services (website and webinars) and our products and/or because you provide this data to us yourself. An example of the latter is registering for webinars, which are given regularly (free of charge).

Below you will find an overview of the personal data we may process, depending on the product or service you purchase or use:

  • First and last name
  • Address
  • Place of residence
  • Telephone number
  • Email address
  • Company name
  • Company address details
  • IP address
  • Location details
  • Details about your activities on our website
  • Browser fingerprint
  • VAT number (Belgian customers)
  • Photos
  • Contact history

Other personal data that you actively provide, for example by registering on our website, in correspondence, and by telephone

 

SPECIAL AND/OR SENSITIVE PERSONAL DATA PROCESSED BY Studio Fx

Our website, (free) services, and products are not intended to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in their children's online activities. This is to prevent data about children from being collected without parental consent. If you suspect that we have collected personal data from a minor without consent, please contact us at [email protected]. In such cases, we will delete the information.

We also process photos. These are photos taken by us, for example during assignments. We use these photos to give our content more atmosphere. We may also use these photos in our advertisements, with your permission, of course.

 

For what purpose does Studio Fx process personal data?

We process personal data for the following purposes:

  • Legal obligations

A small part of our processing is required by law. This mainly concerns personal data that is necessary to comply with our tax obligations.

  • Membership administration and services

In our membership administration, we keep track of all prospects and customers of Studio FX, including the relevant contact persons. We keep various personal data on contact persons in order to provide our (free) services and products as optimally as possible. For example, we keep contact details in order to:

  • Provide the (free) services (online training) and products (live training) you have purchased.
  • Process your registration and/or payment after you have purchased a product or service.
  • Call or email you if necessary to perform the service you have purchased.
  • Inform you about (changes to) our services and products that you have previously purchased. You can always unsubscribe from this via a link in the email.

Would you like to contact us? We can be reached through various channels, such as: telephone, post, email, Facebook. To make this possible, we also process personal data.

 

  • Newsletters and mailings

You can sign up with us for various newsletters and mailing lists. Sometimes these newsletters are personalized based on certain actions you have taken. Examples include certain campaigns about our products and (free) services, or emails reminding you of a webinar or an email with a repeat of the webinar.

You always have the option to change your preferences for receiving newsletters and emails. If you do not want to receive newsletters, you can unsubscribe at the bottom of each email.

  • Privacy guarantee

Contact details are processed in order to conduct, send, and assess the Privacy Guarantee audits.

 

  • Recruitment (marketing)

In order to maintain contact with everyone, we also process their contact details and areas of interest regarding our products, such as live training courses at our location, and (free) services, such as webinars.

We also process personal data for campaigns for (free) services and products from Studio FX BV and related campaigns such as our events. For example, IP address, cookie ID, social ID, and/or surfing behavior. We do this to be able to show the most relevant advertisement in the right places.

In addition, we use “custom audiences” via Facebook for Studio FX-related campaigns, such as events. These include, for example, “custom audiences” based on behavior on our website or based on an email address. Email addresses are provided and anonymized for the creation of target groups that we want to approach with our advertisements via Facebook. We then receive reports with anonymized data. (Personalized) advertisements can be displayed on these platforms. We do not pass on personal data to third parties for this purpose, unless you have given your unambiguous consent.

If you do not want advertisements to be displayed via these platforms, you can notify us via the contact details above. You can also unsubscribe from these platforms. You can read how to do this on the following page:

Please note: you may still see advertisements from Studio Fx after this. In these cases, you fall into a general target group that we target with our advertising.

  • Improvement of Studio FX services

We also keep personal data in order to improve our services. For example: conversion rates and open rates to see how relevant our emails (newsletters, webinar reminders, and webinar replays) or Messenger Bots are.

 

 

AUTOMATED DECISION-MAKING

Studio FX BV does not make decisions based on automated processing (algorithms) that could have adverse consequences for you.

RIGHTS OF DATA SUBJECTS

Under the GDPR, everyone has a number of rights. We do our utmost to comply with these as best we can. Do you have any tips or comments? Please let us know! To exercise your rights, you can contact us at [email protected] or +32 495 647 443.

  • Information and access: you can, of course, see which of your personal data we process. We are also happy to tell you more about how and why we process that data.
  • Rectification: if you believe we have incorrect information about you, please let us know and we will correct it.
  • Right to be forgotten: you can have the personal data we hold about you deleted. However, we may still need to process that data for other purposes (e.g., administration or deduplication).
  • Restriction: if you believe that we are processing your personal data unlawfully or incorrectly, you can also have that processing restricted.
  • Objection (opposition): you can object to the processing of your personal data. Does this concern marketing? Then we will terminate that processing as soon as possible.
  • Portability: this is a new right under the GDPR to transfer your personal data or have it transferred. If you wish to make use of this right, please contact us.

 

In addition, you can also:

  • Withdraw consent: for example, for receiving emailings. If you wish to withdraw your consent for other processing, please contact us. You can do so via [email protected] 

 

HOW LONG DOES Studio Fx BV STORE YOUR PERSONAL DATA

Personal data may not be stored for longer than is necessary. The storage period depends on the purpose for which we have received or collected the data and on any legal obligations to store data. If you have any questions about this, please contact [email protected]

BASIS FOR PROCESSING

As explained above, we process some data to fulfill a legal obligation, some to perform a contract (Facebook marketing training, webinar registration, event), and most to pursue Studio Fx's legitimate interest in achieving our objectives. If you would like to know more about the considerations we make regarding legitimate interests, please do not hesitate to contact us! Finally, we process some data with your consent: this mainly concerns online tracking methods.

SHARING OF PERSONAL DATA BY Studio Fx BV WITH THIRD PARTIES

We share your personal data with business partners and third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. In some other cases, we also provide your personal data to third parties, but we only do so with your express consent.

SUPPLIERS

We enter into a processing agreement with companies that process your data on our behalf to guarantee the same level of security and to safeguard the confidentiality of your data. We remain responsible for these processing operations.

We use the following suppliers who process personal data on behalf of Studio Fx, with whom we have concluded processing agreements: Facebook, Google, WebinarJam, Mailchimp, GroundHogg, Impresiv

GOOGLE ANALYTICS

We have entered into a processing agreement with Google. The data we collect in Google Analytics is anonymized and encrypted. The so-called “sharing of data” with Google is disabled. Finally, we do not use Analytics cookies in combination with other Google services.

 

HOW StudioFx SECURES PERSONAL DATA

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at [email protected]

We have taken the following measures to protect your personal data:

  • Our employees' servers and devices are equipped with up-to-date security software, such as a virus scanner and firewall.
  • We only send your data via secure internet connections (SSL). You can see this in the address bar ‘https’ and the padlock.
  • Access to personal data from mobile devices is restricted and actively monitored.

All Studio Fx employees who have access to personal data are trained in the careful handling of your data.

DKIM are internet standards that we use to prevent you from receiving emails in our name that contain viruses, are spam, or are intended to obtain personal (login) data.

 

LINKS

The StudioFx websites contain a number of references to other websites of organizations. Studio FX is not responsible for the way in which those parties process personal data. For this, you can read the privacy statement of the organization in question.

 

COOKIE STATEMENT

The StudioFx BV website uses cookies. We use cookies to personalize content and advertisements, to offer social media features, and to analyze our website traffic. We also share information about your use of our site with our partners for social media, advertising, and analysis. These partners may combine this data with other information you have provided to them or that they have collected based on your use of their services.

You can read exactly how we do this in our cookie policy.